Speaker Detection
It is just a myth that Chatbots take away many jobs. Wherein, on a daily basis, technology is evolving which is leading to more job opportunities in various sectors. Several domains across India are seeking for the employees with technical skills. There are courses that teach Deep Learning and Machine Learning, Internet of Things & Block chain Technology to the people who wish to stay updated to survive in the industry. There is an online learning platform known as TAD courses which gives in-depth training for futuristic jobs not only in English but in Hindi too! They teach Artificial Intelligence, IOT, User Experience Design, and Block chain Technology.
There is another myth that Chabots save money, but no! It is cost effective. Colossal brands in the tech world have virtual assistant services such as Google Assistant, Apple’s Siri, Amazon’s Alexa and Microsoft’s Cortana. Chatbots are now used for taking orders, responding to customer needs, simplifying lifestyle, etc.
Brands like Spotify, Pizza Hut and Wall Street Journal have fully adapted the Chatbot technology. They have increased the customer satisfaction level by offering time-consistency in services. These Chatbot systems are, thus, adding value to the brands, helping the users understand the complex requests, personalizing the response and improving interactions over time.
An interactive and attractive Chatbot solution can only be made better with better UX. For instance, if there are a couple of websites, one with poor UX, another with great UX. Which one would you like to interact with?
Of course the better one!
In conclusion
Being in the driver’s seat (UX) for more than a decade now, we see Chatbots as one of the best service for users to experience. Bots have been made with the help of AI technology and have now engrossed many customers. So, prioritizing the Chatbot service for businesses can give a better bounce back!
We’ll keep you updated with more tweaks about Chatbots so stay tuned!!